The FlexRadio FLEX-5000C™ Software Defined Radio

High Performance Software Defined Radio with the Convenience of an Integrated Computer!


FLEX-5000C - Front View

The FLEX-5000C has all of the standard features of a FLEX-5000A™ with additional enhancements to push the level of integration and ease of use to a new level.

Click Here for FLEX-5000A Features

  FLEX-500C - Rear View

FlexRadio Systems takes environmental issues very seriously making concerted efforts to minimize the impact of our products on the Earth. As such, the base FLEX-5000C transceiver is in compliance with the RoHS (Reduction of Hazardous Substances) directive for minimizing the amount of hazardous materials in its construction by using lead-free components and manufacturing techniques.

† - An external monitor (1024x768 min / 2048x1536 max resolution) is required and is not included with the FLEX-5000C
‡ - Requires customer provided broad band Internet access from a local Internet service provider.

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FLEX-5000C Terms and Conditions of Sale
The FLEX-5000C includes Amateur Radio band transmit capability, which requires a valid amateur radio license; therefore you must provide proof of your Amateur Radio license for all models with transmission capability at time of purchase. (2) Product may be returned for full credit within 30 days from shipment if it is returned in new condition, with all cables and documentation and in the original packing materials. The option for returning a product for full refund within the first thirty days from purchase is valid only once per customer regardless of product.

FLEX-5000C 2-Year Limited Warranty
This Limited Warranty is effective as of the date of first purchase by the consumer.  Original equipment warranties and manufacturer support for FlexRadio products applies only to the original purchaser and are not transferable unless a warranty transfer agreement is purchased from FlexRadio Systems.  Before requesting warranty service, you should complete a careful review of the most recent version of the Troubleshooting Section of the FLEX-5000 Operating Manual found on the FlexRadio Systems web site or contact a FlexRadio authorized service center for problem identification and triage. Any product returned for service that is out of warranty or has had its warranty voided is subject to a one (1) hour diagnostic bench charge (currently $65). This charge will be applied to any work performed.

What is covered: During the first two years after date of purchase, FlexRadio will replace defective parts free of charge (post-paid) for transceiver components only. FlexRadio will replace defective computer components (motherboard, CPU, memory and hard drive) for one year after date of purchase. Any replacement hardware parts will be warranted for the remainder of the original warranty period or ninety (90) calendar days from the date of installation or repair, whichever is longer. FlexRadio will also correct any failure caused by defective parts and materials. You must send the unit at your expense to FlexRadio. FlexRadio will pay return shipping.

What is not covered: This Limited Warranty as it pertains to the transceiver or radio components does not cover repair or damage caused by (1) misuse, negligence or user modifications; (2) any performance malfunctions involving non-FlexRadio accessory equipment; (3) connection to improper or unstable voltage supply; (4) improper execution of hardware calibration or test routines; (5) the incorrect installation of any and all cables connected to the radio by the user; (6) the use of third-party software applications or hardware that directly or indirectly controls radio functions and/or operating state by utilizing a communication or control protocol, such as, but not limited to CAT or I2C commands or (7) random acts of nature such as flood, fire, water, weather related storm, lightning or electrostatic discharge damage.

This Limited Warranty as it pertains to the computer components does not apply to cosmetic damages; damage or loss to any software programs, data, or media; or damage due to (1) accident misuse, abuse, negligence, commercial use or modifications of this Product; (2) improper operation or maintenance of this Product; (3) connection to improper or unstable voltage supply; (4) attempted repair by any party other than a FlexRadio authorized service facility; (5) damage incurred from "overclocking" or operating system components beyond there designed operating specifications and (6) installation of third-party software programs that are responsible for damage or malfunction of the Product. This Limited Warranty does not apply when the malfunction results from the use of the Product in conjunction with accessories, products or ancillary or peripheral equipment, or where it is determined by FlexRadio that there is no fault with the Product itself. Also not covered is reimbursement for loss of use, inconvenience, customer assembly or alignment time, or cost of unauthorized service.

Limitation of incidental or consequential damages: This warranty does not extend to non-FlexRadio equipment or components used in conjunction with our products. Any such repair or replacement is the responsibility of the customer. FlexRadio Systems will not be liable or responsible for reimbursement for any special, indirect, incidental or consequential damages, including but not limited to any loss of business or profits, loss of property, loss of revenue, loss of use, loss of data, inconvenience or cost of unauthorized service.